Returns policy

For online purchases, Cuoiofficine will refund the amount corresponding to the purchase price of the item, provided that it is returned in its original condition, accompanied by the invoice, with the original Cuoiofficine packaging. The return is not foreseen in the case of personalized items.
We kindly note that all the shoes, the handles or every leather detail with our pattern are hand marble and therefore it will always be different in every cm, always one of a kind and obviously always different respect to the picture. This uniqueness will not be considered as an object of contest or return.
If you intend to make a return, you must inform Cuoiofficine within 14 days of the delivery date: (i) returning the item by sending the duly completed form downloadable here (the here must be a link that provides our fillable form) ( or an equivalent declaration), then returning the item within 14 days from the date of submission of the form (or equivalent declaration).
The refund will be made with the same method used for the payment.